Question 1

What services does SciLicium offer?

Accepted Answer

SciLicium offers a range of services including skin cosmetic efficacy and safety analysis through OmicSkin and SkinMAP, as well as bioinformatics services like dedicated analysis, sequencing with GenoLens, and access to our TOXsIgN database. Our team specializes in transcriptomics, toxicogenomics, and metagenomics solutions.

Question 2

How quickly can you respond to inquiries?

Accepted Answer

We typically respond to all inquiries within 24-48 business hours. We recommend reaching our support line at contact@scilicium.com during business hours.

Question 3

Do you offer consultations before starting a project?

Accepted Answer

Yes, we offer complimentary initial consultations to understand your needs and determine how our services can best address your challenges. During this consultation, our experts will discuss your project requirements, timeline, and provide a preliminary assessment.

Question 4

Can you work with international clients?

Accepted Answer

Absolutely! We work with clients globally and have experience collaborating across different time zones. Our digital infrastructure allows for seamless communication and project management regardless of geographic location.

Question 5

How do you handle data security and confidentiality?

Accepted Answer

We take data security and confidentiality very seriously. All client data is protected using industry-standard encryption and security protocols. We are compliant with relevant data protection regulations and can sign NDAs before beginning any project discussions.

Question 6

What is your typical project timeline?

Accepted Answer

Project timelines vary depending on scope and complexity. Small analyses might take 1-2 weeks, while comprehensive research projects can span several months. During our initial consultation, we'll provide a detailed timeline estimate specific to your project needs.

Question 7

Do you offer retainers or subscriptions?

Accepted Answer

Yes. We offer monthly plans of 2, 5 or 10 days of senior bioinformatics capacity, cancellable with 30 days notice.

Get in Touch

Let's Start a Conversation

Contact Information

Our Location

Email Address

Business Hours

Frequently Asked Questions